Excellent communicator and dependable team player. Adept at building relationships with clients and colleagues while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions. Quick to learn and enthusiastic of challenges.
Overview
1
1
year of professional experience
Work History
Licensed Insurance Agent
State Farm
15315 Fairfield Ranch Rd #260, Chino Hills
06.2023 - Current
Calculated quotes and educated potential clients on insurance options.
Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Upsold additional products and services after identifying customer needs and requirements.
Responded to customer calls swiftly to resolve issues and answer questions.
Stock Inventory Assistant Manager
Jowong Trading LLC
05.2022 - 08.2022
Analyzed inventory data to identify and address stock discrepancies.
Created and updated regular inventory reports and records.
Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
Maintained sufficient inventory levels to meet customer demands at all times.
Education
High School Diploma -
Ruben S. Ayala High School
Chino Hills, CA
05.2023
Skills
Client Relationship Management
Client Retention
Administrative Support
Data Collections
Creative Solutions
Negotiation
Promotions and Marketing Strategies
Team player
Providing Feedback
Risk Mitigation
Analytic Tools and Methods
Resource Allocation
Accomplishments
State certified bi-literacy in English and Mandarin.
Recipient of the Presidential Volunteer Service Award (Gold).