Allenasha Williams
Summary
Dynamic Leasing Consultant with a proven track record at Featherstone Village Apartments, excelling in customer service and property management. Expert in building rapport, tenant management, property marketing and leveraging sales techniques to maintain high occupancy rates. Skilled in training and mentoring, with a keen understanding of fair housing regulations. Achieved significant achievements through innovative marketing strategies and exemplary customer service.
Overview
9
9
years of professional experience
Work History
Leasing Consultant
Featherstone Village Apartments
04.2020 - 12.2024
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Maintained high occupancy rates through effective marketing strategies and excellent customer service.
Hostess
Glenaire Retirement Community
03.2016 - 03.2021
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Real Estate
Wake Tech Community College
Raleigh01-2024
Associate of Arts -
Paul Mitchell The School
Raleigh, NC04-2023
High School Diploma -
Millbrook Highschool
Raleigh, NC06-2020
Skills
- Customer service
- Fair housing regulations / policies
- Building rapport
- Leasing and sales
- Sales techniques
- Training and mentoring
- Property management knowledge
Timeline
Leasing Consultant
Featherstone Village Apartments
04.2020 - 12.2024
Hostess
Glenaire Retirement Community
03.2016 - 03.2021
Real Estate
Wake Tech Community College
Associate of Arts -
Paul Mitchell The School
High School Diploma -
Millbrook Highschool