Allenis N. Torrent Benitez
Highmark Residential
Orlando,FL
1
Certification
4
years of professional experience
Organized and results-driven professional with combined experience in property management, leasing, pharmacy services, and administrative operations. Skilled in customer service, documentation, payment processing, data verification, compliance, recordkeeping, and confidential information management. Proven ability to support daily operations, prepare weekly and monthly reports, follow regulatory procedures, and effectively communicate with clients, residents, vendors, and internal teams. Adaptable, detail-oriented, and capable of managing multiple responsibilities in fast-paced environments.
Work History
Customer Relations & Property Leasing Specialist
1 Year 11 Months- Support leasing inquiries, application questions, and move-in coordination with a professional, service-focused approach.
- Communicate with residents in English and Spanish to answer questions and reduce language barriers.
- Maintain accurate lease files, notices, and resident records for smooth front-office operations.
- Follow up on resident concerns promptly and document resolutions in a clear, consistent manner.
- Support occupancy goals by maintaining organized leasing activity and responsive communication.
- Coordinate billing support tasks, including payment questions and account adjustments, with careful attention to detail.
- Prepare weekly and monthly property activity reports.
Pharmacy Technician
1 Year 3 Months- Processed 15-20 prescription orders weekly while maintaining accurate patient profile and billing entries in pharmacy software.
- Entered patient profiles, billing information, and prescription orders into pharmacy software with accurate documentation.
- Verified doses and prepared medications for dispensing by following pharmacy procedures and quality checks.
- Resolved medication discrepancies by coordinating with nurses and physicians on drug therapies and prescription clarifications.
- Answered telephones and handled customer questions with clear, professional communication.
- Maintained a clean, organized pharmacy workspace while following safety and hygiene standards.
Sales Associate
7 Months- Guided customers through product choices by matching needs with size, style, and availability.
- Handled point-of-sale transactions, accepted payments, issued receipts, and counted back change.
- Maintained clean shelves, counters, and tables to keep the sales floor organized and presentable.
- Developed promotional strategies to drive sales volume and support store traffic.
- Use bilingual fluency in Spanish and English to assist a broader range of customers.
Education
Associate of Applied Science - Health Sciences
Skills
Bilingual fluency in Spanish and English
Problem solving
Payment processing
Billing support
Workflow optimization
Prescription processing
Medication dispensing
Dose verification
Pharmacy software documentation
Patient communication
HIPAA
Certification
Pharmacy Technician Certification
Timeline
Customer Relations & Property Leasing Specialist
Highmark Residential
11.2024 - CurrentRead More
Pharmacy Technician
Farmacia Las Casas
01.2023 - 04.2024Read More
Sales Associate
Macys Department Store
05.2022 - 12.2022Read More
Sistema Universitario Ana G Mendez
Associate of Applied Science from Health Sciences
Read More
References
References available upon request.