Alli Kruse
Fort Atkinson,WI
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at Chili's Restaurant. Proven ability to enhance guest engagement while managing multiple tables effectively. Skilled in cash handling and utilizing POS systems to streamline operations, ensuring high-quality service and customer satisfaction during peak hours.
Overview
5
5
years of professional experience
Work History
Server
Chili's Restaurant
Janesville, WI
08.2024 - 11.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Host
Applebee's
Janesville, WI
09.2023 - 12.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Server
Cracker Barrell
Janesville, WI
03.2021 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Milton High School
Milton, WISkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Chili's Restaurant
08.2024 - 11.2025
Host
Applebee's
09.2023 - 12.2023
Server
Cracker Barrell
03.2021 - 05.2022
Milton High School