With five years of customer service and relations experience, I strive to develop a deep and long-lasting relationship of trust and reliability with my customers. I want them to know I can be their support, and I’ll do whatever I can to assist them in their wants and help them discover their needs. I excel at filling in the roles assigned to me and any extra responsibilities that are not being taken care of. I strive to be a guiding light for my coworkers and set a good example for them to follow.
As a Retail Banker, I delivered financial services to individual and small business clients. I managed customer accounts, processing transactions such as deposits, withdrawals, and transfers, and providing personalized assistance to address financial needs. I actively promote and sell banking products, including personal accounts, business accounts, and credit cards, while offering basic financial guidance to help clients make informed decisions.
I began my banking journey as a teller and have since worked my way up to Universal Banker. Starting as a teller, assisting customers with their everyday needs, providing efficient and reliable service, and being a problem solver. I worked my way up to Universal Banker, assisting customers achieve their financial goals and being a guide to what will be best for them. I have built a reputation and relationship brick by brick with my customers throughout the years. creating a relationship
Would shadow and assist in Bookkeeping while also maintaining a clean and orderly space around the workplace. When I was not busy, I would take track of inventory and order supplies as needed to make sure all of our items were replenished.
I would keep all inventory stocked around the restaurant. Made sure everything was up to date and fresh everyday to ensure best quality. Assisted, created and helped check out customers as they came in while giving them the best customer service.
Bilingual
Leadership
Mentoring
Public Speaking
Problem Solving
Strategic Thinking
Strong Work Ethic
Detail Oriented
Customer Service & Relations
Cash Handling Expertise
Upholding Positive Morale & Efficient Work Standards