Maria Patino
Crosby,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Retail Banker
Woodforest National Bank
Humble, TX
01.2024 - Current
- Processed new accounts including checking, savings, certificates of deposit, and IRAs.
- Maintained up-to-date knowledge of bank policies and procedures in order to effectively respond to customer questions.
- Tracked sales goals set by the branch manager and implemented plans accordingly.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Identified cross-selling opportunities to meet customer needs and referred products to increase sales volume.
- Assisted customers with account inquiries, deposits, withdrawals, transfers, loan applications, and other transactions as needed.
Receptionist
Crosby High School
Crosby, TX
02.2022 - 01.2024
- Greeted students, parents, and visitors entering the school.
- Responded promptly to inquiries from students, staff members, parents or visitors regarding policies or procedures.
- Answered phones and directed calls to appropriate staff members.
- Assisted with enrollment of new students.
- Provide administrative support to faculty and staff members.
- Performed data entry into computer systems such as student registration information.
- Sorted incoming mail and directed to correct personnel each day.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Cash Vault Specialist
Bank of Texas
Bellaire, TX
05.2017 - 02.2022
- Prepared deposits for shipment to the Federal Reserve Bank or other banks.
- Deposited funds into bank account on consistent basis.
- Processed incoming shipments of currency to replenish supplies.
- Maintained records of all transactions in accordance with company policy.
- Assisted with training new staff members on safekeeping policies and procedures.
- Counted cash and ATMs and business customers, prepared cash for delivery routes and reported cash discrepancies.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Verified accuracy of scanned documents against corresponding paper originals.
- Sorted incoming mail for distribution to staff, departments and external customers.
Bank Teller
Unity Bank
Houston, TX
04.2016 - 12.2016
- Welcomed customers and offered pleasant service during entire transaction.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Cross-sold bank products such as savings accounts and credit cards to existing clients.
Relationship Banker
Bank of Texas
Houston, TX
02.2010 - 05.2014
- Reviewed loan applications for accuracy and completeness before submitting them for processing.
- Educated clients about various banking products available at the institution.
- Compiled new customer information to open accounts and loans, collecting and verifying necessary documentation.
- Entered new account information into computers and filed related forms and other documents.
- Informed customers of procedures for depositing checks and applying for ATM cards.
- Received mortgage and other loan payments by verifying payment dates and amounts due.
Education
Certificate- - Introduction To Accounting/Payroll
San Jacinto College District
Pasadena, TX2015
High School Diploma -
Pasadena High School
Pasadena, TX05.1993
Skills
- Organization Skills
- Administrative Support
- Strong Sense of Banking Ethics
- Data Entry
- Cash Handling
- Bilingual
- Creative Thinking
Timeline
Retail Banker
Woodforest National Bank
01.2024 - Current
Receptionist
Crosby High School
02.2022 - 01.2024
Cash Vault Specialist
Bank of Texas
05.2017 - 02.2022
Bank Teller
Unity Bank
04.2016 - 12.2016
Relationship Banker
Bank of Texas
02.2010 - 05.2014
Certificate- - Introduction To Accounting/Payroll
San Jacinto College District
High School Diploma -
Pasadena High School
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