Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allia Ferrante

Boston,MA

Summary

Friendly and reliable professional takes pride in providing excellent customer service and creating a great dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.

Overview

5
5
years of professional experience

Work History

Waitress

Kimberly Ferrante
01.2018 - 07.2023
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Lifted heavy loads at periods of time for restocking

Cashier

Market Basket
07.2018 - 06.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.

Education

Bachelors - Radiography

MCPHS University
Boston, MA
05.2025

High School Diploma -

Lynnfield High School
Lynnfield, MA
06.2021

Skills

  • Flexible schedule
  • Customer Satisfaction
  • Safety and Sanitation
  • Accuracy and Efficiency
  • Team Collaboration
  • Coordination

Timeline

Cashier

Market Basket
07.2018 - 06.2020

Waitress

Kimberly Ferrante
01.2018 - 07.2023

Bachelors - Radiography

MCPHS University

High School Diploma -

Lynnfield High School
Allia Ferrante