
Proactive professional with extensive experience in office management and operations. Known for strong communication and leadership skills, delivering measurable improvements in efficiency and customer service outcomes.
Oversaw management of 25-45 rental lots, driving operational excellence. Developed and implemented social media marketing strategies to enhance company communications across email, Instagram, and Facebook. Created positive guest interactions at check-in by clarifying HOA regulations and addressing individual needs. Some experience in plumbing, internet services, and minor electrical work to elevate guest satisfaction if anything was working inadequately. Coordinated property showings on behalf of supervisor which contributed to overall sales, as well as working as a Transaction Coordinator to process paperwork, resulting in improved operational efficiency.
Managed hiring processes, payroll scheduling, food and wine orders, and inventory control. Supported opening and closing operations by setting up the kitchen, preparing food, verifying wine quality, counting registers, and cleaning kitchen areas and supplies.