Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Allie Fraunfelter

Lancaster,SC
Allie Fraunfelter

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

2
years of professional experience

Work History

Rack Room Shoes Inc.
Indian Land, SC

Customer Service Associate

Job overview

  • Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
  • Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
  • Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
  • Assembled promotional displays to increase brand awareness and attract customers.
  • Operated cash register to process payments and provided receipts to establish proof of transaction.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

Lancaster County Parks And Recreation
Lancaster, SC

After School Counselor/Summer Camp Counselor
05.2022 - Current

Job overview

  • Build productive, lasting connections with individual students.

Interact with children during the entire work period by planning & directing games & classes, helping children with crafts & providing a variety of activities; nurtures, counsels & mediates problems with children, administers basic first aid to children with minor injuries, & keeps site supervisor informed of all problems with children or co-workers; discusses problems with parents as directed by site supervisor; set-up & clean up before & after snacks & lunch which includes sweeping & mopping; monitoring children during snacks, responsible for keeping storage room orderly & clean; chaperone children to and from daily field trips.

Wagon Wheel Restaurant
Fort Lawn, SC

Hostess
09.2021 - 05.2022

Job overview

  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

Lancaster High School
Lancaster, SC

High School Diploma
05.2023

University Overview

  • Honor Roll
  • Completed AP courses
  • Extracurricular Activities: Cheerleading, Cotillion

Lancaster County Career And Technology Center
Lancaster, SC

from Cosmetology
05.2023

Skills

  • Customer Service and Assistance
  • Self-starter
  • Enthusiastic,
  • Inspired
  • Motivated
  • MS Office Proficiency

Timeline

After School Counselor/Summer Camp Counselor

Lancaster County Parks And Recreation
05.2022 - Current

Hostess

Wagon Wheel Restaurant
09.2021 - 05.2022

Customer Service Associate

Rack Room Shoes Inc.

Lancaster High School

High School Diploma

Lancaster County Career And Technology Center

from Cosmetology
Allie Fraunfelter