Allie Graves
Pinellas Park,FL
Summary
Results-driven Operations Manager with a proven track record in streamlining workflows and enhancing efficiency. Expertise in inventory management and team leadership to drive operational excellence.
Overview
13
13
years of professional experience
Work History
Operations Manager
Southern Imaging Business Equipment
Pinellas Park, FL
03.2015 - Current
- Streamlined operational workflows to enhance efficiency and reduce processing time.
- Trained and mentored staff in operational procedures, fostering a culture of continuous improvement.
- Coordinated inventory management systems, ensuring accurate stock levels and timely replenishment.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Marina Dock Hand
Snell Isle Marina
Saint Petersburg FL
04.2013 - 08.2014
- Assisted boaters with docking procedures and watercraft handling.
- Maintained cleanliness and organization of marina facilities and equipment.
- Provided backup support for office administrative duties such as answering phone calls or processing payments during peak hours.
- Increased customer satisfaction by providing friendly assistance with docking, fueling, and other marine services.
- Assisted in coordinating special events at the marina to foster community engagement.
- Maintained strong working relationships with colleagues and supervisors, contributing to a positive and collaborative work environment.
- Supported fuel sales by providing customer service and transaction processing.
Education
Associate of Science - Graphic Design
Ashworth College
Norcross, GA12.2018
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Inventory management
- Employee motivation
- Schedule management
Timeline
Operations Manager
Southern Imaging Business Equipment
03.2015 - Current
Marina Dock Hand
Snell Isle Marina
04.2013 - 08.2014
Associate of Science - Graphic Design
Ashworth College