Allie Hall
Pensacola ,FL
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Organized server with experience in multiple restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Overview
6
6
years of professional experience
Work History
Server
Olive Garden Restaurant
Cape Coral, FL
10.2022 - 04.2025
- Fostered strong relationships with regular customers to enhance loyalty and retention.
- Operated POS system to process orders, manage billing, and oversee complimentary item distribution.
- Clarified menu items and recommended suitable options to address food allergy concerns.
- Executed bussing and resetting of tables to maintain cleanliness in dining and work areas.
- Maximized revenue by upselling high-margin appetizers and mixed drinks.
- Utilized slow periods to restock supplies, including ice trays and delivery bags.
- Documented special patron requests and coordinated with kitchen staff to ensure accurate delivery.
Server
Nester's Diner
North Fort Myers, FL
03.2022 - 01.2023
- Cultivated warm relationships with regular customers.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Cultivated warm relationships with regular customers
Server
Grimaldi's
Fort Myers, FL
02.2019 - 04.2021
- Increased sales significantly by upselling higher-end products to customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Inspected dishes and utensils for cleanliness.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Checked guests' identification before serving alcoholic beverages.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Education
Full Specialist - Skin And Nails
Sunstate Academy
Fort Myers, FL01.2019
Skills
Utilized suggestive selling methods to promote additional products and services during customer interactions
Monitored stock levels and efficiently replenished merchandise to enhance customer satisfaction and store presentation
Achieved seamless event execution through meticulous table setting arrangements Enhanced guest satisfaction by creating visually appealing dining experiences Improved operational efficiency by streamlining setup processes and coordinating team efforts
Studied and retained detailed information on menu selections to ensure accurate order processing and customer satisfaction
Conducted thorough checks on orders to maintain high standards of accuracy and reliability
Oversaw cash handling processes, including receipt, disbursement, and reconciliation of funds
Managed end-to-end payment processing workflows to enhance customer satisfaction
Utilized active listening skills to accurately interpret and respond to client needs and concerns
Achieved increased customer participation through innovative special promotions Enhanced brand visibility by executing targeted marketing campaigns Drove customer engagement by effectively communicating promotional offers
Collaborated with kitchen staff to curate and suggest menu items based on seasonal ingredients and customer feedback
Timeline
Server
Olive Garden Restaurant
10.2022 - 04.2025
Server
Nester's Diner
03.2022 - 01.2023
Server
Grimaldi's
02.2019 - 04.2021
Full Specialist - Skin And Nails
Sunstate Academy