Allie Johnson
Houston,TX
Summary
Motivated and outgoing customer service and sales professional with over 3 years of experience building strong client relationships in fast-paced environments. Seeking a Leasing Consultant position where strong communication and sales abilities will support successful leasing, resident satisfaction, and community growth.
Overview
5
5
years of professional experience
Work History
Marketing/Sales Team Leader
Proper Roofing and Remodeling
Houston, Texas
07.2025 - 02.2026
- Generated new business through direct outreach, retail marketing, and lead engagement, consistently setting qualified appointments.
- Used consultative sales techniques to assess client needs, overcome objections, and guide customers through decision-making.
- Built rapport quickly with homeowners, creating trust, and increasing conversion rates.
- Maintained professionalism in high-rejection and high-pressure environments, turning difficult interactions into opportunities.
- Promoted to Team Lead, training and mentoring new hires on sales scripts, confidence-building, and closing techniques.
- Led daily training sessions and team meetings to improve performance metrics and morale.
- Selected and developed top performers for leadership growth.
Barista Trainer
Starbucks
Houston, Texas
11.2022 - 04.2025
- Delivered personalized, high-volume customer service, building repeat customer loyalty.
- Recommended products based on customer needs and preferences, increasing sales per transaction.
- Trained new employees on service standards, operations, and customer engagement.
- Managed cash handling and balanced registers with accuracy.
- Maintained a clean, organized environment, exceeding health and safety standards.
Server
Wolfies Restaurant & Sports Bar
Houston, TX
08.2021 - 04.2023
- Supported development of skills for new servers
- Processed customer orders with precision and efficiency.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Engaged with hosts, bussers, and kitchen staff to optimize preparation and delivery of service to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Upheld high standards of sanitation in accordance with health department regulations.
Cashier
Chipotle
Houston, Texas
01.2022 - 08.2022
- Processed high volumes of POS transactions accurately.
- Maintained sanitation and operational standards.
- Assisted in training new employees and supporting team operations.
Education
High School Diploma -
Tomball Memorial High School
Houston, TX05-2022
Skills
Customer Service & Communication
- Customer relationship building
- Clear verbal communication
- Active listening and needs assessment
- Professional presentation and first impressions
- Conflict de-escalation and problem solving
Sales & Marketing Experience
- Lead generation and outreach
- Consultative sales conversations
- Overcoming customer objections
- Appointment setting and follow-up
- Marketing and community engagement
Leadership & Training
- Team training and coaching
- New hire onboarding
- Motivating and supporting team members
- Collaboration and teamwork
- Time management in fast-paced environments
Administrative & Operational Skills
- Cash handling and POS systems
- Basic data entry and computer systems
- Scheduling and organization
- Multitasking in high-volume environments
- Adherence to company policies and procedures
Work Ethic & Professional Traits
- Reliability and punctuality
- Adaptability and quick learning
- Strong interpersonal skills
- Positive attitude under pressure
- Customer-focused mindset
Timeline
Marketing/Sales Team Leader
Proper Roofing and Remodeling
07.2025 - 02.2026
Barista Trainer
Starbucks
11.2022 - 04.2025
Cashier
Chipotle
01.2022 - 08.2022
Server
Wolfies Restaurant & Sports Bar
08.2021 - 04.2023
High School Diploma -
Tomball Memorial High School