Allison Kammer
Lutherville,MD
Summary
Compassionate and driven psychology graduate with a strong academic finish (GPA: 3.88, Cum Laude) and experience in both community-based support and leadership roles. Demonstrates strong interpersonal skills, emotional awareness, and the ability to communicate effectively in fast-paced, high-pressure environments. Proven ability to manage conflict, support others, and adapt to diverse needs. Academic and personal experiences have reinforced a commitment to understanding child development and behavioral needs. Seeking to pursue graduate training in school psychology to support students' emotional, behavioral, and academic success.
Overview
5
5
years of professional experience
Work History
Head Server
The Spaghetti House
Easton, MD
09.2022 - Current
- Developed and implemented staff training programs focused on menu knowledge and service techniques.
- Resolved customer complaints swiftly, fostering positive dining experiences and repeat business.
- Collaborated with kitchen staff to ensure timely food preparation and delivery during peak hours.
- Led pre-shift meetings to communicate daily specials, promotions, and operational updates effectively.
- Closed out cash drawer at end of each shift, reconciling totals and resolving discrepancies to maintain financial accuracy.
- Supervised server staff and simultaneously served personal section of tables.
- Conducted regular team meetings to discuss performance and improve service strategies.
- Crafted and disseminated targeted social media content to drive engagement with promotional specials.
Server and Hostess
Bourbon Street on the Beach
Ocean City, MD
05.2021 - 05.2022
- Delivered exceptional customer service in fast-paced dining environment.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
Bachelor of Science - Psychology
Towson University
Towson, MD05.2025
Skills
- Conflict resolution
- Relationship building
- Team leadership
- Attention to detail
- Customer service
- Positive and friendly attitude
- Willingness to learn
Timeline
Head Server
The Spaghetti House
09.2022 - Current
Server and Hostess
Bourbon Street on the Beach
05.2021 - 05.2022
Bachelor of Science - Psychology
Towson University