Allie Mock
Sanford,MI
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
2
2
years of professional experience
Work History
Server
Waffle House
Dallas, NC
03.2025 - 06.2025
- Provided exceptional customer service by promptly addressing guest needs and ensuring satisfaction.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with team members to efficiently process orders and deliver food promptly.
- Adapted quickly to high-pressure situations during peak hours, maintaining composure and efficiency.
- Learned menu items thoroughly to provide accurate recommendations and answer customer inquiries.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Handled cash transactions accurately, ensuring proper change is given to customers.
Floor Associate
Kohls Department Store
Midland, MI
05.2024 - 09.2024
- Assisted customers with product inquiries and locating merchandise throughout the store.
- Maintained organized and visually appealing sales floor displays adhering to company standards.
- Restocked shelves and ensured inventory accuracy through regular counts and adjustments.
- Collaborated with team members to achieve daily operational goals and enhance customer service.
- Adapted quickly to changing tasks, demonstrating flexibility in a fast-paced retail environment.
Cashier
U.S Coney and Cone
Midland, MI
08.2023 - 11.2023
- Grasped new concepts quickly in different enviorments.
- Processed customer transactions accurately using POS systems.
- Maintained cleanliness and organization of workstations to ensure efficient operation.
- Assisted customers with inquiries, providing product information and recommendations.
- Managed cash drawer, ensuring accurate cash handling and reconciliation at shift end.
- Collaborated with team members to enhance overall customer service experience.
Skills
- Strong work ethic
- Exceptional customer service
- Positive and professional
- Reliability
- Adaptable and flexible
- Memory retention
- Team collaboration
- Performance improvement
- Receptive to training
Timeline
Server
Waffle House
03.2025 - 06.2025
Floor Associate
Kohls Department Store
05.2024 - 09.2024
Cashier
U.S Coney and Cone
08.2023 - 11.2023