Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Allie Novicki

Scarborough,ME

Summary

Dedicated and detail-oriented waitress with extensive knowledge of dining service and a commitment to delivering exceptional guest experiences. Proficient in POS systems and table-side service. Recognized for maintaining efficiency and precision during peak hours, ensuring a seamless dining experience for all patrons. Passionate about creating memorable moments through attentive service and effective sales techniques.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Waitress

Shade at Higgins Beach
05.2025 - 10.2025
  • Delivered fine dining–style service with personalized menu recommendations.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Increased sales significantly by upselling higher-end products to customers.
  • Maintained high standards of cleanliness and customer safety.

Senior Community Service Employment Program Coordinator

Department of Health and Human Services (DHHS)
05.2021 - Current
  • Designed program implementation and maintenance plan.
  • Conducted assessments, interviews, and job trials with clients to develop person-centered plans for employment and support.
  • Collaborated with nonprofits agencies in Cumberland, Lincoln, and York counties.
  • Managed client and employee payroll responsibilities.

Waitress

Ore Nells
03.2024 - 12.2024
  • Completed daily opening and closing duties.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Worked with TOAST system to place orders, manage bills, and handle complimentary items.

Bartender and Waitress

AC Soda Shop
05.2023 - 12.2023
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Ensured customer satisfaction through attentive, personalized recommendations.

Waitress, Seasonal

Cyndi's Dockside
06.2016 - 08.2022
  • Provided consistent customer service in a seasonal, high-volume setting.
  • Built lasting customer relationships through personalized service.
  • Ensured safety, cleanliness, and efficiency standards were met.

Education

Bachelor of Science - Major in Social Work, Minor in Child Development and Family Relations

University of Maine
Orono, ME
05.2021

Skills

  • Program management
  • Fine dining and casual dining service
  • Customer service
  • Marketing materials
  • Staff management
  • Liquor, wine, and food service

Certification

  • ServeSafe Food Handler Certification - Current

Timeline

Waitress

Shade at Higgins Beach
05.2025 - 10.2025

Waitress

Ore Nells
03.2024 - 12.2024

Bartender and Waitress

AC Soda Shop
05.2023 - 12.2023

Senior Community Service Employment Program Coordinator

Department of Health and Human Services (DHHS)
05.2021 - Current

Waitress, Seasonal

Cyndi's Dockside
06.2016 - 08.2022

Bachelor of Science - Major in Social Work, Minor in Child Development and Family Relations

University of Maine

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