Allie Oman
Baird,TX
Summary
Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.
Overview
1
1
year of professional experience
Work History
Bank Teller
First Bank Texas
Baird, TX
05.2023 - 08.2024
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Assisted customers in opening new accounts, facilitating a smooth onboarding process for new clients.
- Cross-sold credit cards, loans and other bank products.
- Executed wire transfers, stop payments and account transfers.
- Performed account maintenance by closing out accounts and changing customer addresses.
- Trained new hires on customer service policies and procedures.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
- Increased efficiency within the teller line by sharing best practices among colleagues, leading to shorter wait times for customers.
Education
Clyde High School
Clyde, TX2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Honest and Dependable
- Reliable and Responsible
- Professionalism and Courtesy
- Money Handling
- Cash counting
Timeline
Bank Teller
First Bank Texas
05.2023 - 08.2024
Clyde High School