Allie Ruzsa
Bartender
San Jose,CA
Summary
Outgoing bartender dedicated to providing elevated service and unforgettable guest experiences. Focused and hardworking team member who is knowledgeable in food safety and sanitation guidelines. Commended for having a solid attendance record and delivering exceptional customer service, resulting in multiple 5 star Yelp reviews.
Overview
11
11
years of professional experience
Work History
Bartender/Server
Yard House
01.2019 - 07.2022
- Cultivated warm relationships that resulted in regular customers
- Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to managers immediately.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Food Server
PF Changs Restaurant
08.2019 - 02.2020
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
- Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to managers immediately.
Front Counter Cashier
Pizza My Heart
01.2017 - 02.2019
- Assisted customers with information regarding menu offerings and nutrition information.
- Managed multiple tasks in high-volume environment.
Lifeguard
Rancho Santa Teresa Swim and Racquet Club
04.2013 - 08.2018
- Kept watch over swimmers to respond quickly to distress situations.
- Recognized swimmers in need of assistance and acted quickly.
- Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
- Performed basic life support, including CPR to stabilize individuals prior to ambulance arrival.
Education
Bachelor of Science - Molecular Biology
- Majoring in molecular biology, minoring in chemistry.
- 3.5 GPA
Skills
- Menu Memorization and Presentation
- Warm and Friendly
- Order Accuracy and Delivery
- Specials Promotion and Upselling
- Team Player
- Responsible Serving
Timeline
Food Server - PF Changs Restaurant
08.2019 - 02.2020
Bartender/Server - Yard House
01.2019 - 07.2022
Front Counter Cashier - Pizza My Heart
01.2017 - 02.2019
Lifeguard - Rancho Santa Teresa Swim and Racquet Club
04.2013 - 08.2018
San Jose State University - Bachelor of Science, Molecular Biology