Allie Shields
Delaware,OH
Summary
Accomplished leader with a proven track record at Walmart, enhancing team performance and customer satisfaction through effective coaching and mentoring. Expert in fostering diversity and inclusion, demonstrated by increased productivity and high-quality standards. Skilled in performance monitoring and team motivation, achieving significant improvements in workplace efficiency and employee retention.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Digital Team Lead
Walmart
12.2023 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Overnight Team Lead
Walmart
02.2023 - 12.2023
- Maintained detailed records of nightly tasks completed while keeping upper-management informed about any critical issues or concerns.
- Enhanced employee retention through supportive leadership and prioritizing open communication channels.
- Navigated complex problem-solving situations with creativity and adaptability, leading the team toward successful outcomes in challenging circumstances.
- Increased overnight productivity by implementing efficient task delegation and team management strategies.
Digital Personal Shopper
Walmart
09.2022 - 02.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
2nd Assistant Manager
McDonald's
07.2020 - 09.2022
- Collaborated with team members on loss prevention efforts, minimizing shrinkage and theft occurrences.
- Supported store manager in training new employees, fostering a positive work environment for team development.
- Implemented safety protocols within the workplace, resulting in fewer accidents and increased employee awareness.
- Fostered a collaborative work culture among staff members by encouraging teamwork and recognizing exceptional contributions.
Education
High School Diploma -
Treca Digital Academy
05.2021
Skills
- Customer Focus
- Coaching and Mentoring
- Performance monitoring
- Diversity and Inclusion
- Team motivation
Certification
- Food Protection Manager Certification
11/12/2020 - 11/12/2025
Languages
English
Timeline
Digital Team Lead
Walmart
12.2023 - Current
Overnight Team Lead
Walmart
02.2023 - 12.2023
Digital Personal Shopper
Walmart
09.2022 - 02.2023
2nd Assistant Manager
McDonald's
07.2020 - 09.2022
High School Diploma -
Treca Digital Academy