Organized professional with extensive experience overseeing payee program operations. Skilled in reconciliation, budgeting, and policy developments, fostering clear communication and collaboration within teams to drive impactful improvements in the workplace.
Work History
Lead Representative Payee
4 Years
MRCSB | 10.2022 - Current
Oversee daily operations of payee program while ensuring best practice to our individuals served.
Reconciliation of bank statements and accounting ledgers.
Clear professional communications within the agency programs, as well as outside businesses and agencies.
Implemented processes for improvement within the payee program.
Opened ABLE accounts, created policies and procedures on this new endeavor.
Budgeting, audit readiness, and management of all payee accounts.
Program Assistant
1 Year 3 Months
MRCSB | 07.2021 - 10.2022
Assisted ACT program with all clerical and administrative support.
Created schedules weekly.
Tracking insurance authorizations, appointments, and time management of services into Credible.
Assisted with phone calls, teams meetings, and appointments.
Created schedules for agency vehicle services.
Continued communication within the agency as well as outside businesses.
Paraprofessional
3 Years 10 Months
Wythe County Public Schools | 08.2017 - 06.2021
Assisted teachers in classroom management to promote a positive learning environment.
Collaborated with multidisciplinary teams to enhance student engagement and participation.
Monitored student progress, providing feedback to educators for data-driven decisions.
Education
Associate of Science - Business Accountancy
Wytheville Community College | Wytheville, VA | 09.2026
LEAD PATIENT SERVICE REPRESENTATIVE at Massachusetts Institute of TechnologyLEAD PATIENT SERVICE REPRESENTATIVE at Massachusetts Institute of Technology