John McGee
Oceanside,CA
Summary
Energetic and detail-oriented individual seeking a cashier position to deliver excellent customer service and accurate transactions. Eager to utilize strong communication skills, learn quickly, and contribute to a fast-paced retail team while developing a long-term professional career.
Overview
10
10
years of professional experience
Work History
Shift Lead Representative (CSR)
Speedway 7-11
Solana Beach
10.2023 - 08.2026
- Supervised daily front-counter operations, providing leadership to team members to ensure excellent customer service and efficient checkout times.
- Onboarded and trained new hires on point-of-sale (POS) workflows, cash-handling accuracy, safe drops, and opening/closing store procedures.
- Managed accurate cash handling, performed safe drops, reconciled cash drawers at shift changes, and investigated any discrepancies.
- Monitored inventory levels, coordinated vendor deliveries, and ensured the sales floor remained fully stocked and visually appealing.
Lead Customer Service Representative (CSR)
Chevron Corp
Encinitas
07.2019 - 10.2023
- Oversee store operations during assigned shifts, ensuring full compliance with corporate safety, cleanliness, and operational standards.
- Served as a primary shift trainer, guiding new employees through customer conflict resolution, loyalty program enrollment, and strict age-verification laws for restricted sales.
- Processed cash, credit, and loyalty program transactions efficiently while resolving customer issues and complaints with professionalism.
- Delegated daily shift tasks to CSRs, ensuring fuel pump areas and the main sales floor remained clean, safe, and organized.
Cook
Oceanside Broiler
Oceanside
06.2016 - 10.2019
- Prepared and cooked high-quality menu items in a high-volume, fast-paced kitchen environment, ensuring strict adherence to recipes and presentation standards.
- Multitasked effectively under pressure during peak restaurant hours to maintain fast ticket times without compromising quality.
- Maintained absolute cleanliness and organization of the kitchen workstation, strictly following local health department regulations and food safety guidelines.
- Collaborated seamlessly with front-of-house staff to ensure customer orders were accurate and special dietary requests were met.
Education
Associates Degree -
Musician’s Institute Hollywood
10-1996
Skills
- POS Transactions
- Training new hire
- Intermediate computer knowledge
- Strong Work Ethic
- Rewards and Sales Promotions
- Positive Attitude
- Excellent Customer Service
- Effective Time Management
- Problem-Solver
- Team Player
- Flexible/Adaptable
- Work Well Under Pressure
- Self-Confident
Timeline
Shift Lead Representative (CSR)
Speedway 7-11
10.2023 - 08.2026
Lead Customer Service Representative (CSR)
Chevron Corp
07.2019 - 10.2023
Cook
Oceanside Broiler
06.2016 - 10.2019
Associates Degree -
Musician’s Institute Hollywood