Dedicated and experienced laborer with 10 years of customer service experience and consistent advancement of leadership roles and responsibility in a variety of environments. Proven adaptability and ambition to gain knowledge eagerly.
Overview
6
6
years of professional experience
Work History
Crew Member
The Barn at the Ackerhurst Dairy Farm
09.2021 - Current
Preform opening and closing duties at the venue while maintaining guest satisfaction efficiently.
Provide and assemble personal alcoholic beverages for guests throughout events, complying with health and safety regulations and procedures.
Contributions to the event set-up and creation of specialty requests to assist client experience and encourage future client referrals.
Operates register, accurately manages cash transactions and collaborates with team members for nightly count.
Assistant Manager
Trucks Plus
02.2020 - Current
Supervise day-to-day operations to meet performance, quality and customer service expectations.
Maintain a clean, safe, stocked and organized shop environment.
Have developed strong working relationships with fellow coworkers, managers and third-party clientele, fostering a positive workplace.
Deliver luxury goods to customers effectively and safely, consistently following traffic regulations and drop off guidelines.
Barista
Starbucks
09.2018 - 02.2020
Prepared specialty custom beverages under high pressure, fast-paced environments while demonstrating expertise in the technical process.
Managed inventory levels weekly; completed cash count and deposit daily.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and promote loyalty.
Delegated responsibilities among team members while providing training for new employees to the store.
Education
No Degree - Athletic Training / Biology
University of Nebraska-Lincoln
Lincoln, NE
11-2020
High School Diploma -
Lee's Summit West High School
Lee's Summit, MO
05-2018
Skills
Leadership and Mentoring
Time Management and Organization
Verbal and Written Communication
Budget Management
Commitment
Problem Solving
Customer Satisfaction
Timeline
Crew Member
The Barn at the Ackerhurst Dairy Farm
09.2021 - Current
Assistant Manager
Trucks Plus
02.2020 - Current
Barista
Starbucks
09.2018 - 02.2020
No Degree - Athletic Training / Biology
University of Nebraska-Lincoln
High School Diploma -
Lee's Summit West High School
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