Dedicated FOH Team Member with strong guest relations and multitasking abilities. Committed to enhancing customer experiences through effective communication and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
FOH Team Member
Chick-fil-A
Troy, OH
07.2022 - 02.2026
Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and loyalty.
Operated point-of-sale systems accurately, processing transactions efficiently to minimize wait times.
Maintained cleanliness and organization of dining area, enhancing overall customer experience.
Collaborated with team members to achieve daily operational goals and maintain high service standards.
Assisted in training new team members on menu items and customer service protocols, fostering a cohesive work environment.
Resolved guest concerns promptly, demonstrating strong problem-solving skills and commitment to quality service.
Answered customers' questions, recommended items, and recorded order information.
Handled cash transactions accurately, balancing the register at the beginning and end of each shift.