Allison Alden
Macungie,PA
Summary
Highly-motivated individual with the desire to take on new career oriented challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Customer Service and Plant Care Specialist
Ambius
03.2019 - Current
- Recognized by management for providing exceptional customer service.
- Exercises versatility in fast-paced, agile work environments.
- Understands and follows oral and written directions.
- Prioritizes and organizes tasks to efficiently accomplish service goals.
- Identifies needs of customers promptly and efficiently.
- Maintains updated knowledge through continuing education and advanced training.
- Develops strong client relationships through consistent communication and attentive service.
Area Supervisor
Ivy Acres Inc.
04.2015 - 03.2019
- Promoted to Area Supervisor after one year of exceptional leadership, team collaboration, and strategic problem-solving.
- Developed and maintained positive working environment for all staff members.
- Created and implemented daily work schedules to ensure that all tasks were completed in efficient manner.
- Collaborated with upper management regarding changes in policy or procedure that could improve workflow efficiency.
- Planned and coordinated promotional events to increase customer traffic at store locations.
- Facilitated communication between departments within organization to ensure successful collaboration.
- Enforced company policies while maintaining fair and consistent approach among staff members.
Packaging Operator
Bio Med Science
11.2011 - 03.2015
- Maintained clean and safe work environment by adhering to safety procedures.
- Monitored quality of products being packaged throughout process.
- Reported any malfunctions or irregularities to supervisors immediately.
- Collaborated with team members to meet daily production goals efficiently.
- Communicated effectively with coworkers regarding changes in orders or processes.
Education
High School Diploma -
Emmaus High School
Emmaus, Pennsylvania05.2011
24 Credits towards Associates Degree in Dental Hygiene -
Northampton Community College
Northampton, PennsylvaniaSkills
- Organized
- Ability to work under pressure
- Reliable
- Self-motivated
- Skill Development
- Time management
- Delegation
- Adaptability
- Fast Learner
- Inbound And Outbound Calling
- Customer Relations
- Efficient Typing
Timeline
Customer Service and Plant Care Specialist
Ambius
03.2019 - Current
Area Supervisor
Ivy Acres Inc.
04.2015 - 03.2019
Packaging Operator
Bio Med Science
11.2011 - 03.2015
High School Diploma -
Emmaus High School
24 Credits towards Associates Degree in Dental Hygiene -
Northampton Community College
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