Allison Anaya
Lindenhurst,IL
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Team driven and focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
27
27
years of professional experience
Work History
Receptionist
Tru-Sepc Metals
01.2012 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Color Expert
Mario Triccoci
06.1998 - 12.2011
- Enhanced client satisfaction by providing personalized color consultations and recommending suitable products.
- Utilized advanced knowledge of complementary colors matching clothing styles and makeup choices.
- Maintained a clean and organized workstation, adhering to strict safety standards for the well-being of both clients and colleagues.
- Assisted fellow stylists with color corrections when needed, sharing expertise to achieve desired results for clients.
- Built strong relationships, making long-lasting connections to clients and building team loyalty,
Color Expert
Michael Thomas
06.1997 - 06.1998
- Increased salon revenue by offering specialized color services and promoting additional treatments.
- Input daily orders for the salon so supplies were always readily available, additionally put orders away neatly into categorized areas
- Provided high-quality coloring services for special occasions such as weddings, proms, and other events.
- Conducted thorough hair assessments, taking into account factors such as natural color, texture, and client preferences before proceeding with any treatment.
- Tended to customer and staff needs whether that be setting up stations, cleaning bowls, or bringing coffee to clientele while they waited.
Education
License - Cosmetology
Arlington Academy
Arlington Heights01-1997
High School Diploma -
Deerfield High School
Deerfield, IL05-1995
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Ability to Multitask
- Verbal and written communication
- Greeting and seating clients
- Service-oriented mindset
- Phone etiquette
- Attention to detail
- Professional and polished presentation
Timeline
Receptionist
Tru-Sepc Metals
01.2012 - Current
Color Expert
Mario Triccoci
06.1998 - 12.2011
Color Expert
Michael Thomas
06.1997 - 06.1998
License - Cosmetology
Arlington Academy
High School Diploma -
Deerfield High School
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