Allison Arrington
Anacoco, ,LA
Summary
Experienced professional administrator with experience in optimizing office procedures and overseeing operations. Dedicated to providing customer satisfaction utilizing my interpersonal skills, attention to detail and proficiency.
Overview
4
4
years of professional experience
Work History
Assistant Branch Manager
JPMorgan Chase Bank
Ball, LA
06.2012 - 06.2014
- Hire, train and develop new tellers on compliance and regulations, customer service, and branch security.
- Perform vault, ATM, and teller cash drawer audits.
- Managed daily activities of the branch including staffing, cash management, customer service delivery, security protocols and risk mitigation.
- Planned work schedules to maintain adequate staffing levels.
Teller
JPMorgan Chase
Ruston, Ball, Alexandria, LA
11.2010 - 06.2012
- Held the positions of Vault Teller, ATM teller and Lead Teller
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Reconciled branch vaults, balanced cash drawers and followed company cash control guidelines and procedures to protect customer and employer assets.
- Prepared and securely shipped excess coin and currency to Federal Reserve Bank, as well as order currency for Branch needs.
Assistant Manager
Stage Department Store
Minden, LA
04.2010 - 11.2010
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Supervised daily operations of the retail store, including staff scheduling, sales, and customer service.
- Organized merchandise displays according to seasonal promotions or special events.
- Supervised cash drawer balances and reconciled daily bank deposit.
Education
Bachelor of Arts - History
Louisiana Tech University
Ruston, LA05-2009
Skills
- Operations and Staff Management
- Cash Handling
- Customer Retention
- Strong Interpersonal Skills
References
Margaret Cruz - Wells Fargo Sr. Analyst- 318-470-7151
Jesse Walczak- Assistant Professor, River Parishes Community College- 504-315-9515
Cathy Littleton- Retired, Pollock Elementary- 318-447-3605
Timeline
Assistant Branch Manager
JPMorgan Chase Bank
06.2012 - 06.2014
Teller
JPMorgan Chase
11.2010 - 06.2012
Assistant Manager
Stage Department Store
04.2010 - 11.2010
Bachelor of Arts - History
Louisiana Tech University