Allison Beard
Bemidji,MN
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Bartender/Server
Benson's Eating And Drinking Emporium
Walker, Minnesota
02.2020 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
Project Management Intern
Construction Engineers
Bemidji, Minnesota
09.2020 - 01.2021
- Identified project scopes, constraints, risks and deadlines.
- Tracked project performance to analyze successful completion of short- and long-term goals.
- Supported project managers in managing schedules and milestones.
- Worked with senior project managers to assist with day-to-day functions.
- Coordinated internal resources and third-party vendors for flawless execution of projects.
Server/Bartender
Slim’s Bar And Grill
Bemidji, Minnesota
12.2019 - 12.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Associate of Arts - Studying Business Administration, Management
Bemidji State University
Bemidji, MN05.2023
Skills
- Organization and effective communication
- Self-motivation
- Leadership
- Collaboration with team members and supervisors
- Ensure health and safety regulations for customers and employees
- Strengthening customer relationships
- Solution-oriented
- Attention to detail
- Time management
- Performs well under pressure
- Strong ability to multitask
Certifications
Microsoft Office Specialist
Google Data Analytics
Google Digital Marketing & E-commerce
Timeline
Project Management Intern
Construction Engineers
09.2020 - 01.2021
Bartender/Server
Benson's Eating And Drinking Emporium
02.2020 - Current
Server/Bartender
Slim’s Bar And Grill
12.2019 - 12.2020
Associate of Arts - Studying Business Administration, Management
Bemidji State University