Allison Blackburn
Pikeville,KY
Summary
Dynamic professional with a proven track record at Lowes and Pikeville Medical Center, excelling in customer service and time management. Demonstrated ability to mentor staff, enhance customer experiences, and implement effective strategies for behavior modification. Skilled in store operations and positive reinforcement techniques, contributing to significant productivity improvements.
Overview
5
5
years of professional experience
Work History
Head Cashier
Lowes
04.2020 - Current
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Educated employees on register use, merchandising, and customer service.
RBT
Pikeville Medical Center
06.2023 - 10.2024
- Conducted regular observations for identifying triggers and developing strategies.
- Supported clients in practicing daily living skills to boost independence.
- Shared observations with supervisors to enhance treatment plans.
- Analyzed data for identifying trends and informing treatment adjustments.
- Implemented instructional activities to promote skill acquisition.
- Reduced challenging behaviors through the implementation of positive reinforcement strategies.
- Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
Education
Associates Of Arts -
Big Sandy Community College
Pikeville12.2018
Skills
- Customer service
- Positive attitude
- Time management strength
- Store opening/closing procedures
Timeline
RBT
Pikeville Medical Center
06.2023 - 10.2024
Head Cashier
Lowes
04.2020 - Current
Associates Of Arts -
Big Sandy Community College
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