Allison Bledsoe
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Surgery Scheduling Coordinator
Arena Eye Surgeons
07.2022 - Current
- Arranged pre-operative and post-operative appointments for surgical patients.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated with facilities to set up surgeries for five ophthalmologist.
- Completed administrative patient intakes with case histories, insurance information and mandated surgical clearances.
- Took pre-operative orders from surgeons and anesthesiologists for smooth operation planning.
- Performed various administrative tasks by filing, copying and faxing documents.
Optician
Southwest Eyecare
04.2021 - 05.2022
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Confirmed quality control standards were met for all eyewear.
- Verified and updated patient records promptly to guarantee accurate prescription information.
- Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
- Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims, and collected balances from customers.
ASL Interpreter
Purple Communications
06.2019 - 04.2022
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Communicated with clients to understand interpreting needs and provide best service possible.
- Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
ASL Interpreter
Deaf Services Center
01.2019 - 09.2020
- Provided interpretation services for deaf and hard of hearing individuals.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
- Maintained message content, tone, and emotion as closely as possible.
- Stayed current on new expressions and cultural changes impacting language translation.
Education
Associates - American Sign Language Interpreting
Columbus State Community College
Columbus, OH12.2018
High School Diploma -
Grove City High School
Grove City, OH05.2015
Skills
- Organization and Time Management
- Complex Problem-Solving
- Online Systems
- Answer Telephones
- Exceptional Attention to Detail
- Office Workflow Support
- Facility Coordinating
- Schedule Coordination
- Calendar and Appointment Management
Timeline
Surgery Scheduling Coordinator
Arena Eye Surgeons
07.2022 - Current
Optician
Southwest Eyecare
04.2021 - 05.2022
ASL Interpreter
Purple Communications
06.2019 - 04.2022
ASL Interpreter
Deaf Services Center
01.2019 - 09.2020
Associates - American Sign Language Interpreting
Columbus State Community College
High School Diploma -
Grove City High School