Allison Borror
Pasadena,MD
Summary
Emergency communications professional with solid experience in emergency response and dispatch operations. Skilled in multi-tasking, problem-solving, and effective communication under pressure. Strong focus on teamwork and achieving results, adaptable to changing needs, and reliable in critical situations. Proficient in using communication systems and maintaining calm in high-stress environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Emergency Communications Operator
MIEMSS
01.2024 - Current
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Maintained up-to-date knowledge of local geography, enabling prompt response to emergencies occurring across diverse locations.
- Maintained accurate records of all incoming calls, ensuring thorough documentation for future reference and analysis.
- Coordinate proper helicopter response.
Emergency Medical Technician
Ferndale Volunteer Fire Department
05.2017 - Current
- Triage patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Strengthen teamwork among EMS colleagues by actively engaging in constructive discussions for continuous improvement opportunities within the organization.
- Ensure ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
- Ensure accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
Onsite Medical Representative
Amazon
07.2020 - 01.2024
- Served as a liaison between workers'' compensation claims adjusters and injured employees, streamlining claim processing times while maintaining sensitivity toward employee needs.
- Recognized trends within territory and industry to create proactive plans.
- Developed marketing materials such as case studies and product brochures to promote and educate buyers on product offerings.
- Promoted employee wellness through educational seminars on topics such as nutrition, stress management, and ergonomics.
Education
Associate of Arts - General Studies
Anne Arundel Community College
Arnold, MD12-2020
Skills
- Basic Life Support
- CPR and First Aid
- Critical decision-making skills
- Direct Patient Care
Accomplishments
Ferndale Volunteer Fire Company EMT of the year 2017.
Certification
- National Incident Management System (NIMS) Integration Center Certification - Federal Emergency Management Agency.
- Cardiopulmonary Resuscitation (CPR) – American Red Cross or American Heart Association.
- Incident Command System for Single Resources and Initial Action Incidents (ICS 200) - Federal Emergency Management Agency.
- National Registry Emergency Medical Technician 2017-2024
- Maryland Emergency Medical Technician 2017-2027
Timeline
Emergency Communications Operator
MIEMSS
01.2024 - Current
Onsite Medical Representative
Amazon
07.2020 - 01.2024
Emergency Medical Technician
Ferndale Volunteer Fire Department
05.2017 - Current
Associate of Arts - General Studies
Anne Arundel Community College