Allison Boyd
Davis Junction,IL
Summary
Professional hospitality worker, ready to excel in a fast paced environment. Reliable and result driven, with positive attitude and excellent communication skills. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, while consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace.
Overview
4
4
years of professional experience
Work History
Server
Uptown Lanes Back Alley Bar & Grill
10.2023 - Current
- Provided exceptional customer service to enhance guest satisfaction and retention.
- Processed orders efficiently, ensuring accuracy and timely delivery of food and beverages.
- Collaborated with kitchen staff to streamline order fulfillment and minimize wait times.
- Maintained cleanliness and organization of dining area to uphold health and safety standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Track Laborer
Byron Motosports Park
10.2021 - 10.2025
- Assisted customers with inquiries, providing information on products and services.
- Resolved customer complaints efficiently while ensuring positive experiences and satisfaction.
- Managed high stress situations effectively, including maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Dental Assistant
Kishwaukee College
Malta, IL11-2025
Skills
- Strong work ethic
- Exceptional customer service
- Team collaboration
- Allergy awareness
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Customer satisfaction
- Exceptional communication
- Task prioritization
Timeline
Server
Uptown Lanes Back Alley Bar & Grill
10.2023 - Current
Track Laborer
Byron Motosports Park
10.2021 - 10.2025
Dental Assistant
Kishwaukee College