Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Allison Bryan

Madison,MS

Summary

Enthusiastic and driven candidate with proven experience in fast-paced, customer-facing settings. Committed to providing friendly and professional service to customers to maintain consistent revenue. Performs well under pressure and thrives in fast paced high-volume environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Restaurant Front of House Manager

Tuk Tuk Boom
10.2021 - Current
    • Enhanced customer satisfaction by efficiently managing front of house operations and addressing guest concerns promptly.
    • Increased employee productivity through effective scheduling, training, and performance evaluations for all front of house staff.
    • Maintained a clean, welcoming environment by overseeing daily cleaning tasks and ensuring adherence to health codes.
    • Collaborated with back of house management to ensure seamless communication between kitchen and service staff for optimal dining experiences.
    • Implemented inventory control measures to reduce waste, lower food and beverage costs, and improve overall profitability.
    • Enhanced guest experience with meticulous attention to detail in bar setup, presentation, and drink preparation.
    • Created engaging events such as themed nights or tastings to attract new clientele and foster customer loyalty.
    • Managed cash handling procedures including daily reconciliation reports, bank deposits, and accurate record-keeping practices for financial accountability.
    • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Bartender

Sam's Lounge
11.2015 - 10.2021
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Served high customer volumes during special events, nights, and weekends.

Education

High School Diploma -

Forest Hill High School
Jackson, MS
05.2007

Skills

  • Operational efficiency
  • Event coordination
  • Conflict resolution
  • Inventory control
  • POS system operation
  • Customer service excellence
  • Multitasking abilities

Certification

ServeSafe Certified

TIPS Certified

Timeline

Restaurant Front of House Manager

Tuk Tuk Boom
10.2021 - Current

Bartender

Sam's Lounge
11.2015 - 10.2021

High School Diploma -

Forest Hill High School

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Allison Bryan