Allison Carden
Fayetteville,GA
Summary
Dynamic professional with a strong work ethic and proven leadership skills, honed at Grazing Here. Adept at cash handling and fostering positive customer relations, I excel in creating welcoming environments and implementing effective solutions. Committed to teamwork and efficiency, I thrive in fast-paced settings while maintaining high standards of service and safety.
Overview
7
7
years of professional experience
Work History
Server
Grazing Here
02.2024 - Current
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Office Administrator
Turin Pest Control
02.2023 - 12.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Team Member
Chick-Fil-A
07.2022 - 02.2023
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Shift Lead
Dunkin
02.2022 - 07.2022
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Kept employees operating productively and working on task to meet business and customer needs.
- Enforced company policies and regulations with employees.
- Completed store opening and closing procedures and balanced tills.
Team Member
Moes Southwestern Grill
09.2021 - 02.2022
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Key Holder
Dollar General
05.2020 - 04.2021
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Trained and supervised new employees to apply best practices in customer service and store operations.
Server
Johnny's New York Style Pizza
07.2018 - 02.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Proved successful working within tight deadlines and a fast-paced environment.
- Answered customers' questions, recommended items, and recorded order information.
- Kept server areas clean and stocked to increase efficiency while working tables.
Delivery Driver/Server
Tour De Italy
03.2018 - 07.2018
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Provided exemplary customer service on each field visit to deliver exemplary customer service.
Education
Bachelor of Science - Community Health And Wellness
University of West Georgia
Carrollton, GA05-2025
High School Diploma -
Whitewater Highschool
Fayetteville, GA05-2020
Skills
- Strong work ethic
- Cash handling
- Shift management
- Food safety
- Scheduling
- Spreadsheet development
- Bookkeeping
- Database entry
- Leadership and supervision
- Teamwork and collaboration
- Supervision and leadership
Affiliations
- Nutrition Ambassador
- Wolves Don't Waste
Timeline
Server
Grazing Here
02.2024 - Current
Office Administrator
Turin Pest Control
02.2023 - 12.2023
Team Member
Chick-Fil-A
07.2022 - 02.2023
Shift Lead
Dunkin
02.2022 - 07.2022
Team Member
Moes Southwestern Grill
09.2021 - 02.2022
Key Holder
Dollar General
05.2020 - 04.2021
Server
Johnny's New York Style Pizza
07.2018 - 02.2020
Delivery Driver/Server
Tour De Italy
03.2018 - 07.2018
Bachelor of Science - Community Health And Wellness
University of West Georgia
High School Diploma -
Whitewater Highschool
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