Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
ALLISON COLES
Wells,ME
Work Preference
Summary
Experienced administrative and operations professional with over 25 years in healthcare, real estate, and private service environments. Manages scheduling, billing support, records, and client communications efficiently in both in-office and remote settings. Committed to maintaining confidentiality while enhancing operational effectiveness. Pursuing remote administrative or scheduling roles that offer long-term growth opportunities.
Overview
29
29
years of professional experience
8
8
Certifications
Work History
Household Manager & Operations Coordinator
Private Estate
05.2024 - Current
- Managed scheduling, vendor coordination, and daily property operations to ensure seamless functionality of household activities
- Coordinated contractors, deliveries, and maintenance services to maintain property standards and resolve issues promptly
- Maintained organization, confidentiality, and operational efficiency to support smooth household operations
Rental Property Manager (Self-Employed)
Self-employeed
01.2017 - Current
- Delivered exceptional customer experiences, fostering guest loyalty and repeat visits
- Managed online bookings and scheduling, ensuring seamless guest communication
- Coordinated cleaning, maintenance, and vendor services to maintain property standards
Remote Administrative & Billing Coordinator (Contract)
Psychology Practice
01.2025 - 06.2025
- Facilitated billing support and payment processing to ensure timely patient transactions
- Coordinated patient scheduling and appointment management to optimize remote access
- Executed administrative and clerical tasks including documentation and communication to maintain organized operations
- Maintained confidentiality while managing sensitive patient information
- Assisted daily practice operations to ensure efficient workflow
- Supported licensing documentation and renewal processes
Licensed Realtor
RE/MAX Innovative Properties
05.2020 - 10.2023
- Guided clients through buying and selling processes, simplifying complexities and enhancing client experience
- Managed property listings and digital marketing platforms to increase visibility and attract potential buyers
- Coordinated client schedules and transactions, ensuring clear communications throughout process
Certified Orthodontic Assistant
Chan & Chen Orthodontics
07.2018 - 08.2023
- Coordinated patient scheduling and maintained accurate records to enhance patient flow
- Facilitated patient communication and coordinated treatment plans to improve patient care
- Oversaw inventory management and secured confidential records to ensure compliance
Lead Certified Orthodontic Assistant
Decoteau Orthodontics
07.1997 - 07.2018
- Supervised staff, facilitated training, and organized office operations to enhance team readiness
- Streamlined scheduling and optimized patient flow in high-volume practice to improve service delivery
- Managed clinical records and coordinated support to ensure seamless patient care
Education
Associate of Science - Dental
New Hampshire Technical Institute
Concord, NH08-1993
Skills
- Operations coordination
- Administrative support
- Client communication
- Calendar management
- Document management
- Information handling
- CRM management
- Microsoft Office Suite
- Google Workspace applications
- Zoom video conferencing
- Email and messaging platforms
- Remote office assistance
Certification
Certified Dental Assistant 1993
Timeline
Remote Administrative & Billing Coordinator (Contract)
Psychology Practice
01.2025 - 06.2025
Household Manager & Operations Coordinator
Private Estate
05.2024 - Current
Licensed Realtor
RE/MAX Innovative Properties
05.2020 - 10.2023
Certified Orthodontic Assistant
Chan & Chen Orthodontics
07.2018 - 08.2023
Rental Property Manager (Self-Employed)
Self-employeed
01.2017 - Current
Lead Certified Orthodontic Assistant
Decoteau Orthodontics
07.1997 - 07.2018
Associate of Science - Dental
New Hampshire Technical Institute