Allison Garcia Conroy
Houston,Texas
Summary
Dynamic Lead Bartender with extensive experience at Mi Cocina, recognized for crafting innovative cocktail menus and enhancing customer satisfaction through superior service. Proven skills in event coordination and team leadership, successfully training staff to maintain high standards and foster a loyal clientele while managing inventory effectively.
Overview
15
15
years of professional experience
Work History
Lead Bartender
Mi Cocina
10.2023 - 08.2024
- Crafted special drink and cocktail menu items for seasonal offerings.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Coordinated with event planners to design custom drink menus for private parties, ensuring a memorable experience tailored to the clients'' preferences.
- Served high customer volumes during special events, nights, and weekends.
Lead Bartender
Memorial Trail Ice House
04.2021 - 10.2023
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
- Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
Lead Bartender
Guadalajara Del Centro
01.2014 - 03.2020
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Manager /Head Bartender
Iguana Joes Restaurant
01.2010 - 03.2016
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Education
High School Diploma -
Austin High School
Houston, TX05-2001
Skills
- Inventory
- Superior customer service
- Event coordination
- Team leadership
- Employee training
- Networking skills
- Communication skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Lead Bartender
Mi Cocina
10.2023 - 08.2024
Lead Bartender
Memorial Trail Ice House
04.2021 - 10.2023
Lead Bartender
Guadalajara Del Centro
01.2014 - 03.2020
Manager /Head Bartender
Iguana Joes Restaurant
01.2010 - 03.2016
High School Diploma -
Austin High School
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