ALLISON CORDOVA
Queens
Summary
Dynamic Store Manager with a proven track record at Metro by T-Mobile, excelling in inventory management and team leadership. Successfully implemented sales strategies that boosted customer engagement and satisfaction. Adept at training employees and resolving conflicts, fostering a collaborative and high-performing work environment.
Overview
2
2
years of professional experience
Work History
Store Manager
Metro by T-Mobile
Queens
04.2024 - Current
- Trained and supervised team members on customer service best practices.
- Implemented promotional strategies to enhance customer engagement and sales.
- Conducted regular staff meetings to communicate updates and gather feedback.
- Recruited, trained and supervised new employees.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Assistant Manager
Metro by T-Mobile
Queens
06.2023 - 04.2024
- Managed daily store operations, ensuring compliance with company standards.
- Handled customer inquiries and resolved complaints to enhance satisfaction.
- Supervised daily operations including scheduling shifts, assigning duties.
- Resolved conflicts between team members in an effective manner.
Education
High School Diploma -
Panamerican International High School
East Elmhurst, NY06-2017
Skills
- Inventory management
- Sales strategy
- Customer service
- Team leadership
- Employee training
- Conflict resolution
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Accomplishments
- A honor roll (2016-2017)
- Outstanding achievement (2016-2017)
Timeline
Store Manager
Metro by T-Mobile
04.2024 - Current
Assistant Manager
Metro by T-Mobile
06.2023 - 04.2024
High School Diploma -
Panamerican International High School