Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allison Cowgill

Middleboro

Summary

Experienced professional with a strong background in beverage creation and customer service excellence. Recognized for maintaining a clean and efficient workspace, enhancing team productivity. Proven skills in inventory management and cash handling, contributing to operational success.

Additionally, I am experienced with creating warm and welcoming environments for guests. Utilizes excellent communication and organizational skills to ensure smooth operations. Track record of providing personalized service and promptly addressing guest needs.

Overview

5
5
years of professional experience

Work History

Barista

Jolly Bean Cafe
11.2024 - 04.2025
  • Prepared and served high-quality espresso drinks, brewed coffee, and specialty beverages in a fast-paced environment
  • Delivered exceptional customer service by taking orders accurately and efficiently, ensuring customer satisfaction
  • Maintained cleanliness and organization of the café, including workstations, equipment, and dining areas
  • Handled cash, credit, and mobile payments with accuracy, balancing the register at shift end
  • Trained new team members on drink preparation, POS usage, and store policies
  • Managed high-volume periods while maintaining attention to detail and consistency in drink quality
  • Followed health and safety standards to ensure compliance with local food regulations
  • Promoted seasonal products and upsold menu items to increase daily sales
  • Monitored inventory and restocked supplies to ensure uninterrupted service

Dog Walker/Pet Sitter

Just Around the Corner
01.2023 - 07.2023
  • Offered animals exercise opportunities through walks and play activities.
  • Met with owners to gather pet care information and discuss pet-sitting duties.
  • Walked dogs regularly to promote exercise and maintain proper health and fitness.
  • Developed long-term relationships with clients and bonded with animals through regular contact.
  • Monitored the safety of every animal to prevent injuries from other animals or environmental hazards.
  • Prepared food to meet the needs of animals under care with appropriate meals.
  • Offered every owner exceptional customer service, support, and top-notch care for each animal.
  • Noted unusual behavior and contacted owners regarding health-related issues.
  • Adhered to pet care plans, medication requirements, and dietary restrictions as part of quality care.
  • Furnished pets with food and water to foster nourishment for growth and development.
  • Played with dogs and cats to maintain socialization and reduce stress.
  • Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.

Barista

Starbucks
01.2022 - 08.2022
  • Collected payments and provided accurate change.
  • Prepared and served coffee, espresso drinks, blended coffees, and teas.
  • Maintained a clean and organized workspace, enabling coworkers to locate resources and products.
  • Maintained a calm demeanor during high-volume periods and special events.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Created complex, hand-crafted beverages based on customer preferences.
  • Restocked self-service area with sweeteners, stir sticks, and coffee cup sleeves
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences

Vet Assistant

Middleboro Animal Clinic
09.2020 - 08.2021
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Assisted veterinarians in examining animals.
  • Communicated with veterinarians and staff members to maintain patient flow.
  • Assisted doctors and technicians by soothing upset or frightened animals.
  • Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
  • Restocked and sanitized exam rooms for ample supplies and disease control.
  • Sterilized and maintained veterinary care instruments and equipment.
  • Offered every owner exceptional customer service, support, and top-notch care for each animal.
  • Cleaned and maintained kennels, holding areas, and surgical rooms.
  • Reviewed pet records from daily visits and appointments, entering important data into the system.

Hostess

Boston Tavern
01.2020 - 07.2020
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Greeted guests and gathered information to seat groups or place them on the waitlist.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Accommodated guests with children and special needs to promote a comfortable dining experience.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Managed guest expectations by relaying information regarding hours, wait times, and specials.
  • Completed closing duties by emptying trash, and polishing silverware.

Education

Some College (No Degree) - undefined

Massasoit Community College
Brockton, MA

Some College (No Degree) - undefined

University of Vermont
Burlington, VT

undefined

University of Lesley
Cambridge, MA
09.2025

High School Diploma -

Middleboro High School
Middleboro, MA
06.2021

Skills

  • Effective time management
  • Relationship development
  • Strong work ethic
  • Dependability and trust
  • Organizational skills
  • Positive demeanor
  • Conflict mediation
  • Listening skills
  • Technological aptitude

Timeline

Barista

Jolly Bean Cafe
11.2024 - 04.2025

Dog Walker/Pet Sitter

Just Around the Corner
01.2023 - 07.2023

Barista

Starbucks
01.2022 - 08.2022

Vet Assistant

Middleboro Animal Clinic
09.2020 - 08.2021

Hostess

Boston Tavern
01.2020 - 07.2020

Some College (No Degree) - undefined

Massasoit Community College

Some College (No Degree) - undefined

University of Vermont

undefined

University of Lesley

High School Diploma -

Middleboro High School

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