Allison Creasy
Kansas City,MO
Summary
Dedicated kennel attendant with extensive experience in animal care and client relationship management. Known for strong empathy and effective communication, ensuring the well-being of pets and satisfaction of pet owners.
Overview
6
6
years of professional experience
Work History
K9 Companion
K9 Hideaway
Springfield, MO
08.2024 - Current
- Provided companionship and socialization to dogs, enhancing their emotional well-being.
- Assisted in daily care routines, ensuring cleanliness and comfort for all animals.
- Monitored dog behaviors, identifying signs of distress or health issues promptly.
- Engaged in playtime activities, promoting physical exercise and mental stimulation for pets.
- Provided exceptional customer service by communicating with pet owners regarding care plans, updates, and concerns.
- Managed appointment scheduling, check-ins, and check-outs using booking software.
- Handled client inquiries in person and over the phone.
(Senior) Kennel Attendant
Veterinary Center of Liberty
Kansas City, MO
05.2020 - 07.2024
- Supervised daily animal care routines, ensuring health and well-being of all residents.
- Coordinated feeding schedules and medication administration for various animals.
- Maintained clean and safe kennel environments, adhering to hygiene protocols.
- Trained new staff on animal handling procedures and facility protocols, promoting consistency.
Assistant to Veterinary Technicians
Veterinary Center of Liberty
Kansas City, MO
08.2022 - 05.2023
- Assisted veterinarians during examinations and procedures, enhancing patient care quality.
- Managed appointment scheduling, optimizing clinic workflow and Coordinated communication between veterinary staff and pet owners, ensuring accurate information exchange.
- Developed and maintained inventory management systems for medical supplies and pharmaceuticals.
- Implemented efficient record-keeping practices for patient histories and treatment plans.
Education
Wildlife Biology
Missouri State University
Springfield, Missouri, MOSkills
- Customer communication (in-person, phone, email)
- Data entry & record management
- Teamwork facilitation
- Task delegation
- Motivation encouragement
- Compassion and empathy
- Multitasking in fast-paced environments
- Reliable and dependable
- Building client trust and rapport
Timeline
K9 Companion
K9 Hideaway
08.2024 - Current
Assistant to Veterinary Technicians
Veterinary Center of Liberty
08.2022 - 05.2023
(Senior) Kennel Attendant
Veterinary Center of Liberty
05.2020 - 07.2024
Wildlife Biology
Missouri State University