Allison Donald
Catlin,IL
Summary
Achievement seeking professional recognized for having exceptional communication and sales skills. Looking to build a successful career with State Farm whilst continuously exceeding goals in the insurance industry.
Overview
11
11
years of professional experience
Work History
Sales Representative
David Elston State Farm
09.2022 - Current
- Boosted client retention rates by providing exceptional customer service and addressing concerns promptly.
- Conducted thorough risk assessments, identifying potential gaps in coverage and recommending appropriate solutions.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Executive Director
atHome with Clark-Lindsey
08.2019 - 09.2022
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Fostered strong relationships with community partners, enhancing referral networks and resource access for patients in need.
- Developed strategic growth plans, supporting the expansion of the organization's reach and impact on the community it serves.
- Promoted a culture of continuous learning among staff members by providing ongoing education opportunities and encouraging professional development.
Director of Rehab
HealthPro-Heritage
09.2014 - 08.2019
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
- Demonstrated adaptability by quickly learning new products and adapting marketing strategies based on client feedback and industry trends.
- Established compassionate and caring relationships with patients.
Education
Occupational Therapy
Parkland College
Champaign, ILBusiness Administration
Capella University
Minneapolis, MNSkills
- Professionalism and ethics
- Marketing strategy development
- Customer service
- Driven and determined
- Team collaboration and leadership
- Performance improvement
- Start-up operations
- Coaching and mentoring
- Verbal and written communication
- Achievement oriented
- Goal setting
Accomplishments
Successfully managed Home Health business from start-up to day to day management. Accomplishments included successful completion or regulatory and compliance procedures, writing and implementation of all company policies, hiring, training and management of more than fifty employees, marketing all services, researching and selling most appropriate services to customer, daily leadership, financial planning, payroll, and staff development management.
Timeline
Sales Representative
David Elston State Farm
09.2022 - Current
Executive Director
atHome with Clark-Lindsey
08.2019 - 09.2022
Director of Rehab
HealthPro-Heritage
09.2014 - 08.2019
Business Administration
Capella University
Occupational Therapy
Parkland College
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