Allison Estes
Bonney Lake,WA
Summary
Dynamic Scheduler and Dispatch Manager with a proven track record at Lloyd Enterprises Inc., enhancing operational efficiency and team performance. Expert in schedule management and workflow optimization, I excel in fostering teamwork and leveraging computer skills to drive process improvements. Achieved seamless integration of new territories, underscoring a strong work ethic and problem-solving prowess.
Experienced with creating and maintaining detailed schedules to support project timelines and resource management. Utilizes advanced planning techniques to ensure optimal allocation of resources and smooth workflow. Knowledge of prioritizing tasks and coordinating team efforts to meet deadlines efficiently.
Overview
6
6
years of professional experience
Work History
WSLA Scheduler
Washington State Girls Lacrosse
09.2019 - Current
Create all game schedules for High School and Youth Teams.
Scheduler & Registar
Lake Tapps Lacrosse Club
09.2019 - Current
Registar......
Dispatcher Manager
Lloyd Enterprises Inc.
11.2018 - Current
- Supported business growth by successfully managing the integration of additional territories into existing dispatch operations while maintaining service quality levels.
- Analyzed key performance indicators to identify areas for improvement in dispatcher operations, driving continuous process enhancements.
- Managed a team of dispatchers, promoting teamwork, accountability, and high-performance standards.
- Collaborated with other departments to address issues impacting overall operational performance, fostering positive interdepartmental relationships.
Education
High School Diploma -
Fife High School
Fife, WA06-2002
Skills
- Computer skills
- Attention to detail
- Data entry
- Strong work ethic
- Customer service
- Teamwork and collaboration
- Effective multitasking
- Schedule coordination
- Schedule management
- Problem-solving
- Call management
- Timesheet management
- Workflow optimization
- Document management
- Staff coordination
- Telephone etiquette
Timeline
WSLA Scheduler
Washington State Girls Lacrosse
09.2019 - Current
Scheduler & Registar
Lake Tapps Lacrosse Club
09.2019 - Current
Dispatcher Manager
Lloyd Enterprises Inc.
11.2018 - Current
High School Diploma -
Fife High School
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