Allison Foster
Livingston,NJ
Summary
- Motivated and experienced professional with 8+ years of delivering exceptional customer service. Thrives in fast-paced environments, implements innovative problem-solving strategies, and efficiently manages schedules. Adept at data entry, organizing and categorizing, customer service, communication, leadership, problem-solving, computer skills, and teamwork.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Account Manager
St. Moritz Security Services
Whippany, NJ
04.2024 - Current
- Negotiated contracts with clients to maximize revenue potential.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Analyzed client data and identified opportunities for growth.
- Created detailed reports on security incidents and breaches of corporate policies.
- Monitored compliance with applicable laws, regulations, and internal policies related to information security.
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
Babysitter
Private Family Care
Morristown, NJ
01.2016 - Current
- Prepared healthy, age-appropriate snacks and meals
- Assisted children with homework assignments and special projects across different subjects
- Maintained updated list of emergency contact information and child's health information in case of emergencies
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation
- Communicated positively with children and guardians
- Balanced playtime and created development of fine motor, gross motor and cognitive skills
- Transported children to and from school, medical appointments and extracurricular activities
- Established and maintained safe play environment for children
- Identified warning signs of emotional and developmental problems in children.
Security Supervisor
Securitas USA
Cedar Knolls, New Jersey
06.2023 - 04.2024
- Coordinated scheduling for staff members to ensure adequate coverage at all times.
- Increased efficiency and quality of security service delivery by analyzing and correcting daily operations issues.
- Checked property for violations of security policies and regulations, using CCTV and personal patrols to verify conditions.
- Trained new security personnel.
- Facilitated regular meetings with staff members to discuss ongoing issues or concerns within the department.
- Fostered a positive work environment by promoting teamwork, open communication, and professional development opportunities.
Lead Bartender
The Office Tavern And Grill
East Hanover, New Jersey
01.2020 - 10.2023
- Developed new signature cocktails to support bar marketing brand and increase profits
- Orchestrated numerous private parties, business meetings, and formal engagements
- Closed out the cash register and prepared cashier report at the close of business
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies
- Adhered to state laws regarding alcoholic beverage services and customer regulations
- Performed opening and closing duties, printing sales reports, setting up for an incoming shift, preparing cash drawers, and taking inventory.
Sales Associate
Bath And Body Works, Limited Brands
Livingston, NJ
06.2018 - 12.2019
- Helped customers complete purchases, locate items and join reward programs
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Answered questions about store policies and addressed customer concerns
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer
- Balanced and organized cash register by handling cash, counting change and storing coupons
- Greeted customers and helped with product questions, selections and purchases
- Used POS system to process sales, returns, online orders and gift card activations.
Education
Associate in Science (A.S.) - Criminal Justice -
County College of Morris
Randolph12.2024
Diploma -
Livingston High School
Livingston06.2018
Skills
- Schedule Management
- Data Entry
- Organizing and Categorizing
- Customer Service
- Communication
- Leadership
- Problem Solving
- Computer Skills
- Teamwork
- Account Management
- Strong lead development skills
- Account oversight
- Safety and security procedures
- CCTV experience
- Incident Reports
- Security team leadership
- Daily status reports
Certification
- CPR/AED/ First Aid Certificate by NationalCPRFoundation
- Citizens Police Academy Certificate by Livingston Police Department
- SORA License by New Jersey State Police & Securitas USA
Timeline
Account Manager
St. Moritz Security Services
04.2024 - Current
Security Supervisor
Securitas USA
06.2023 - 04.2024
Lead Bartender
The Office Tavern And Grill
01.2020 - 10.2023
Sales Associate
Bath And Body Works, Limited Brands
06.2018 - 12.2019
Babysitter
Private Family Care
01.2016 - Current
Associate in Science (A.S.) - Criminal Justice -
County College of Morris
Diploma -
Livingston High School