Hi, I’m
Taylor Vital
Ware,MA
Summary
Proactive, customer-orientated professional with 10 years of experience. Always looking to learn new skills, take on extra responsibilities, and grow professionally. Experienced in training and mentoring new members of staff. Have worked in busy, pressurized environments where high standards are expected. This dedication and passion has been recognized with awards, praise, and extra responsibilities. Works efficiently
and thoroughly with attention to detail with organization skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
years of professional experience
Work History
Paychex IncRochester, NY, NY
Account Manager
06.2022 - Current
Job overview
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Oversaw new business development and customer servicing.
- Liaised between account holders and various departments.
- Directed and controlled 401K, medical, dental and vision benefit packages.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Expedited benefit delivery by establishing working relationships with benefit providers.
Country HyundaiNorthampton, MA
Sales Executive
06.2021 - 06.2023
Job overview
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Maintained and operated store during manager’s absence
- Responded accurately and professionally to all customer queries
- Forecasted and projected sales revenue for each quarter
Balise FordWilbraham, MA
Sales Executive
02.2020 - 06.2021
Job overview
- Acquired and applied automotive knowledge to create effective dialogue with customers.
- Maintained current knowledge of evolving changes in Automotive marketplace.
- Addressed multiple industry issues and provided client support.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Built diverse and consistent sales portfolio.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Presented information to customers, peers and management.
Bertera ChevroletPalmer, MA
Senior Sales Executive
09.2014 - 02.2020
Job overview
- Exceeded sales quota on month to month basis
- Built rapport and positive relationships with clients leading to 20% returning customers
- Demonstrated expert product knowledge
- Maintained 95% customer satisfaction rating
- Scheduled appointments with over 50 customers each month
- Consistently met short and long-term targets.
- Handled customer complaints with empathy and composure.
- Answered calls, responded to emails, and spoke with clients face-to-face.
- Processed a range of documentation and entered information into databases.
- Guided customers on purchases based on interests, promotions, and other sales and preferential parameters.
- Updated customer database on daily basis
- Responded accurately and professionally to all customer queries.
- Demonstrated products and features to customers, answered questions and overcame objections.
Education
East Longmeadow High School, East Longmeadow, MA
Diploma
2013
Skills
- Business development and planning
- Schedule Coordination
- Lead Generation
- Sales forecasting
- CRM knowledge
- Relationship building and rapport
- Time management
- Critical and creative thinking
- Staff Management
- Schedule Management
- Territory Management
- Report Writing
- Client Development
- Needs analysis
- Account Management
- Proficient in Microsoft Office and Excel
- Referral Coordination
- Case Management
- Problem-Solving
- Emotional awareness
- Decision-Making
- Documentation proficiency
- Strong Organization
- Records Maintenance
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Career advancementCompany CultureWork-life balanceWork from home optionPersonal development programs401k matchPaid time offPaid sick leaveHealthcare benefitsTimeline
Account Manager
Paychex Inc
06.2022 - Current
Sales Executive
Country Hyundai
06.2021 - 06.2023
Sales Executive
Balise Ford
02.2020 - 06.2021
Senior Sales Executive
Bertera Chevrolet
09.2014 - 02.2020
East Longmeadow High School
Diploma
Similar Profiles
Max HohengasserMax Hohengasser
Account Executive at Paychex IncAccount Executive at Paychex Inc
Mackenzie MansfieldMackenzie Mansfield
401k Service Associate at Paychex Inc401k Service Associate at Paychex Inc
Clarissa CarterClarissa Carter
Client Retention Specialist at Paychex IncClient Retention Specialist at Paychex Inc