Dynamic and dedicated professional. Known for exceptional customer service and reliability, I excel in data tracking and fostering positive environments, ensuring client satisfaction and effective team collaboration.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Promise Center for Autism
San Antonio, TX
03.2025 - Current
Implemented individualized behavior intervention plans to support client development.
Collaborated with multidisciplinary teams to ensure comprehensive care and communication.
Monitored and recorded client progress during therapy sessions for accurate data tracking.
Trained and supported new staff in therapeutic techniques and behavioral strategies.
Developed engaging activities that promote social skills and communication among clients.
Participated in regular team meetings to discuss client needs and treatment adjustments.
Manager
Sea Island Shrimp House
San Antonio, TX
02.2021 - 08.2023
Oversaw daily operations to ensure efficient workflow and customer satisfaction.
Trained and mentored team members on best practices and service standards.
Implemented inventory management processes to reduce waste and improve supply chain efficiency.
Developed staff schedules to optimize labor costs while maintaining service quality.
Analyzed customer feedback to identify areas for improvement in service delivery.
Teacher's Aide
Calvary Hills Baptist Church
San Antonio, TX
01.2020 - 11.2020
Assisted teachers in delivering engaging educational activities and lessons.
Supported classroom management by maintaining a positive learning environment.
Collaborated with students to reinforce learning concepts and promote academic growth.
Prepared instructional materials and resources for daily classroom activities.
Cashier
Bill Miller’s BBQ
San Antonio, TX
05.2019 - 10.2020
Processed customer transactions efficiently, ensuring accurate cash handling and change distribution.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Maintained cleanliness and organization of work area to promote a safe environment.
Assisted in training new staff on register operations and customer service protocols.
Collaborated with team members to optimize workflow during peak hours, enhancing service speed.