Allison Gray
Oscars Alehouse West
Berkeley Springs,WV
4
years of professional experience
Detail-oriented professional with experience in both sales and hospitality. Skilled in guest engagement, service prioritization, and quality control, contributing to enhanced customer experiences and business growth.
Work History
Server
3 Months- Provided exceptional customer service in a fast-paced restaurant environment.
- Processed orders accurately using POS system, ensuring timely delivery of food and beverages.
- Assisted with menu explanations and recommendations to enhance guest experiences.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Collaborated with kitchen staff to coordinate order timing for optimal service efficiency.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Sales Clerk
3 Years 4 Months- Managed daily sales transactions effectively and accurately.
- Assisted customers in product selection, enhancing overall satisfaction.
- Maintained inventory levels through regular stock assessments and restocking efforts.
- Processed returns and exchanges while adhering to company policies.
- Trained new staff on sales procedures and customer engagement techniques.
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
Education
High School Diploma
Skills
Customer service excellence
Hospitality expertise
Guest engagement
Guest interaction
Cash handling
Order accuracy
Quick learning
Client relations
Memory retention
Customer service
Service accuracy
Timeline
Server
Oscars Alehouse West
06.2026 - CurrentRead More
Sales Clerk
Cacapon State Park
04.2022 - 08.2025Read More
Berkeley Springs High School
High School Diploma
Read More