ALLISON GUTIERREZ
Layton,UTAH
Summary
4+ years of work in customer service and the food industry. Has worked directly with client’s families and one on one care in current field for behavior and daily life attributes. Currently going to school to become a mental health therapist. Planning on graduating with a BSW in the summer of 2025 and then attending the MSW program at Weber Statue University. Committed Direct Care Worker brings success in healthcare roles. Skilled at assisting with daily living activities and meal preparation. Focused on maintaining client safety and comfort through continuous monitoring and care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Simple Beginnings
Layton, UT
01.2023 - Current
- Support clients that are on the spectrum or with disabilities with daily tasks
- Scheduling appointments and attending them
- Helping them set up meal plans and a schedule for the week
- Certified in seizures
- Assisting clients with coping strategies and problem solving
- Mentoring clients in life skills and teaching them how to take care of themselves
- Certified in CPR and First Aid.
Online Grocery Pick Up
Walmart
Layton, UT
06.2021 - 09.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up
- Reviews orders prior to pick up for accuracy and purchase-by dates
- Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy
- Consistently met deadlines and quality goals for accuracy and timeliness
- Worked productively with customers to meet order requirements and service expectations
- Loaded and unloaded orders at customer's homes or locations.
Food Service Worker
Fairfield Village Of Layton
Layton, Utah
05.2020 - 06.2021
- Maintained clean, trash-free workspaces to maximize productivity and safety
- Greeted customers at counter to fulfill requests and answer questions
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas
- Managed to work with over 400 residents in building
- Performed job with sense of eagerness and compassion to residents.
Drink Maker
Fiiz Drinks
Layton, UT
10.2020 - 05.2021
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Kept bar presentable and well-stocked to meet customer needs
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Second year of college -
Weber State University
05.2024
First year of college -
Weber State University
05.2023
High School Diploma -
Northridge High School
05.2022
Skills
- Customer Inquiries
- Strategic Vision
- Proper Storage Procedures
- Behavioral Management
- ADL support
- Customer Service Experience
- Online Order Processing
- Progress Documentation
Certification
- First aid and AED certifications
- Licensed Food Handlers Permit
References
- Kayden Anderson, manager at Fiiz
(385)-519-4404
- Rojin Mohammad, manager at Fairfield Village
(801)-498-0705
- Noel Cabral, manager at Simple Beginnings
(385)-630-1742
Timeline
Direct Support Professional
Simple Beginnings
01.2023 - Current
Online Grocery Pick Up
Walmart
06.2021 - 09.2022
Drink Maker
Fiiz Drinks
10.2020 - 05.2021
Food Service Worker
Fairfield Village Of Layton
05.2020 - 06.2021
Second year of college -
Weber State University
First year of college -
Weber State University
High School Diploma -
Northridge High School
- First aid and AED certifications
- Licensed Food Handlers Permit