Allison Harvey
Summary
Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
27
27
years of professional experience
Work History
Account Manager
Interstate All Battery Center
10.2008 - Current
- Responsible for growing and maintaining personal commercial sales of $1.2M annually
- Maintain approximately 3,000 current accounts through inbound and outbound calls
- Develop action plans and sales strategies to increase market share
- Optimized customer experience by delivering a quality product and superior services
Cashier
HyVee Foods
08.2015 - 08.2020
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Team Leader/Business to Business Account Manager
Interstate All Battery Center
02.2012 - 02.2014
- Successfully supervise a team of 4 Business to Business Account Managers
- Provide coaching and feedback to direct reports
- Active participant on internal committees involving: Path to Leadership and Team Leader Focus Group.
Account Manager
GeoLearning Incorporated
01.2007 - 09.2008
- Obtained and demonstrated understanding of learning industry, in-depth product and service knowledge
- Penetrate new territories and built a sales pipeline for accurate forecasting
- Cold call customers from tradeshow leads, purchased listed, and customer referrals
- Demonstrated product demos for potential customers using Learning Management System
- Prepared marketing materials as necessary for promotions.
Account Manager
Briggs Medical Corporation
01.1998 - 09.2008
- Maintained approximately 2,000 current accounts through inbound and outbound calls
- Actively seek out new accounts
- Utilized in depth market knowledge.
- Achieved or exceeded company-defined sales quotas.
Education
Master of Business Leadership -
William Penn University
West Des Moines, IA05.2012
Bachelor of Arts, Business Major -
William Penn University
West Des Moines, IA12.2010
Associate of Arts - Liberal Arts
DMACC
Ankeny, IA2008
Skills
- Leadership
- Strategic Planning
- Time Management
- Business growth and retention
- Client Relationship Building
Accomplishments
Top 3 sales representative FY25 Q1
Top 3 sales representative FY24 Q1, Q2, Q3,Q4
Green Star Winner 2024
Timeline
Cashier
HyVee Foods
08.2015 - 08.2020
Team Leader/Business to Business Account Manager
Interstate All Battery Center
02.2012 - 02.2014
Account Manager
Interstate All Battery Center
10.2008 - Current
Account Manager
GeoLearning Incorporated
01.2007 - 09.2008
Account Manager
Briggs Medical Corporation
01.1998 - 09.2008
Master of Business Leadership -
William Penn University
Bachelor of Arts, Business Major -
William Penn University
Associate of Arts - Liberal Arts
DMACC
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