Joshua Lee

• Developed successful customer relationships and quickly resolved service requests to increase sales.
• Motivated and worked with onboarding team members to successfully integrate new employees into organization.
• Performed research to analyze customer behavior, purchasing habits, trends and preferences.
• Overcame various obstacles in day-day activities to ensure the highest results
• Maneuvered through negative situations to find the best possible outcome
• Gained valuable experience in relating to people of different backgrounds
• Compartmentalized my activities on a daily basis to avoid burnout
• Learned how to manage my time efficiently in a hight pressure environment

This was a summer camp for children from 1st to 8th graders during the June to August Months

• Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
• Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
• Enforced discipline and policies to protect safety of recreational activity participants, while also being a fun and well-respected counselor
• Coordinated and led group activities for campers and counselors.
• Explained principles, techniques and safety requirements to activity participants to prevent injury.
• Observed participants for signs of physical distress and stopped activity to administer care.
• Served as an example for other counselors

• Coordinated with vendors to complete projects according to schedule and specifications.
• Worked within extremely tight deadlines to ensure project completion
• Onboarded all incoming employees in regards to workflow of project
• Adjusted to an ever changing process and workflow
• Provided insight on how best to move work along efficiently
• Managed a large variety of Job requirements while keeping up with individual work

This is a maritime health business that vetted individuals for health problems

• Kept Track of Mariner appointments and called their scheduled facilities.
• Expedited the Workflow of employees
• created and assembled drug screens and blood tube packs to be sent to facilities
• organized mariner charts
• Worked hard to learn required tasks quickly to maximize performance.
• Looked for ways to go above and beyond job requirements.

This was a Public Relations internship/competition for the 2020 Census

• Lead my team in planning our campaign
• Guided group discussions to efficiently plan our campaign
• Kept up with deadlines on an extremely tight schedule
• Reached out to local businesses to take part in our campaign.
• Followed up with local businesses on results
• Presented our plan and executed it as efficiently as possible
• Coordinated with team members from vastly different backgrounds

This is an independent film company trying to carve out a space for independent films on the big screen

• Created a campaign for their next film release
• Divided roles amongst my team
• Volunteered to reach out to people
• Drafted a YouTube channel format using wireframes.
• Used multiple resources and tools for evaluating and presenting solutions.

This was a start up transmedia company run by two of my professors. They wanted to create a company that could provide transmedia services to multiple facets

• Created a plan for an upcoming Transmedia company
• Collaborated with my team
• Researched my client’s field, background, and goals
• Ensured that my group stayed focused and on track
• Researched and analyzed operations to ascertain detailed client needs.
• Established quality standards and performed work according to project schedules.
• Evaluated internal systems and prepared training initiatives to mitigate ongoing problems.

This is my home church where I have led small groups and planned many events/ games for the youth Experience

• Organized group games for the youth
• Planned events
• Led small groups
• Took part in leading youth in singing
• Cleaned multiple floors
• Watched over younger children of the congregation

This was an afterschool program for middle school students on Fridays

• I led the Youth Leadership council and assisted my supervisor.
• Facilitated interaction between middle school students who may not have known each other
• Balanced being approachable and compassionate while also knowing when to be stern or take disciplinary action
• Helped to plan different activities for special events
• Served as an example for my fellow volunteers