Allison Head
Sonic Drive-In
Monahans,Texas
1
Certification
7
years of professional experience
Dynamic General Manager recognized for enhancing staff performance and streamlining operations. Proven success in problem resolution, team building, and implementing training programs to drive customer satisfaction.
Work History
General Manager
7 Years 1 Month- Directed daily operations to ensure efficient service delivery and customer satisfaction.
- Analyzed sales data to identify trends and optimize menu offerings for profitability.
- Coordinated inventory management to reduce waste and streamline supply chain processes.
- Implemented training programs to enhance staff performance and retention rates.
- Fostered a positive work environment through effective communication and team-building activities.
- Developed strategic marketing campaigns to increase brand awareness and customer engagement.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
Education
High School Diploma
CNA License - Certified Nursing Assistant
Skills
Operations management
Labor cost controls
Staff management
Collaborative teamwork
Efficient multitasker
Leadership and team building
Problem resolution
Efficient multitasker
Team player
Accomplishments
- Rising star award-2021- Awarded to those showing the most promise of success in the company
- Brand Ambassador Award-2025- Awarded to those who show endless positive representation for the company
- Most Improved Ticket Time Average Award-2025-Awarded for having the highest improved average delivery times out of 12 competing stores
Certification
- Manager Servesafe Certified
- Certified Nurse Assistant
- Healthcare- CPR / AED certified
- Basic Life Support (BLS) Fundamentals
Timeline
General Manager
Sonic Drive-In
07.2019 - CurrentRead More
Monahans Education Center
High School Diploma
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Xcellerated Nurse Aide Training
CNA License from Certified Nursing Assistant
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