Allison Hoffmannn
Poughkeepsie,NY
Summary
Hardworking college student with experience in retail and hospitality, focused on providing great customer service and keeping daily tasks running smoothly. A team player who solves problems quickly, stays calm under pressure, and works well in fast-paced environments. Known for strong communication, a positive attitude, and a willingness to learn. Excited to gain new skills, take on challenges, and grow in a professional career.
Overview
7
7
years of professional experience
Work History
Restaurant Server
Shadows on the Hudson
Poughkeepsie, NY
08.2023 - Current
- Operated POS terminals to input orders, split bills and calculate totals.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided excellent customer service to ensure satisfaction.
Warehouse Worker
Gap Inc, Old Navy
Fishkill, NY
09.2021 - 12.2023
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Worked effectively in team environments to make the workplace more productive.
Server Assistant
Red Lobster
Poughkeepsie, NY
03.2018 - 04.2021
- Participated in ongoing training to enhance job skills and knowledge.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Provided exceptional service to high volume of daily customers.
Education
Bachelor of Arts - Criminal Justice
University At Albany
Albany, NY05-2025
Associate of Arts - General Studies
Dutchess Community College
Poughkeepsie, NY08-2023
Skills
- Service upselling
- Staff training
- Team collaboration
- POS system operation
- Adaptability and flexibility
Accomplishments
- The National Honor Society of Leadership and Success
Timeline
Restaurant Server
Shadows on the Hudson
08.2023 - Current
Warehouse Worker
Gap Inc, Old Navy
09.2021 - 12.2023
Server Assistant
Red Lobster
03.2018 - 04.2021
Bachelor of Arts - Criminal Justice
University At Albany
Associate of Arts - General Studies
Dutchess Community College
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