Allison Krogh
Hurricane
Summary
Detail-oriented professional with extensive experience in pharmacy operations. Recognized for exceptional customer service and effective collaboration with healthcare professionals to resolve inquiries, ensuring compliance and confidentiality at all times.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Hurricane Family Pharmacy
Hurricane
03.2022 - Current
- Processed and dispensed medications accurately, adhering to pharmacy protocols.
- Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
- Trained new team members on operational procedures and safety standards.
- Collaborated with healthcare professionals to resolve prescription-related inquiries efficiently.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Assisted pharmacists in patient consultations, providing medication information and guidance.
Adjunct Teacher
Dixie Technical College
St. George, UT
09.2018 - 05.2022
- Facilitated classroom discussions, promoting critical thinking and collaboration among students.
- Assessed student performance through regular evaluations and constructive feedback.
- Implemented innovative teaching strategies to accommodate diverse learning styles.
- Coordinated with academic departments to ensure consistency in instructional quality across programs.
- Established a positive classroom environment that encouraged students to participate and engage in discussions actively.
Pharmacy Technician
Professional Park Pharmacy
St. George, UT
03.2011 - 02.2022
- Implemented workflow improvements that enhanced service delivery speed and accuracy.
- Ensured the cleanliness and organization of the pharmacy workspace to promote efficiency.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Education
Bachelor of Science - Integrated Nutrition
Weber State University
Ogden, UT05-2026
Associate of Science -
Dixie College
St. George, UT05-1995
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Pharmacy law compliance
- Resolving customer issues
- Customer service
- Point of sale systems proficiency
- Attention to detail
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Hurricane Family Pharmacy
03.2022 - Current
Adjunct Teacher
Dixie Technical College
09.2018 - 05.2022
Pharmacy Technician
Professional Park Pharmacy
03.2011 - 02.2022
Bachelor of Science - Integrated Nutrition
Weber State University
Associate of Science -
Dixie College