Allison Langley
Lake Charles,LA
Summary
Proven to excel in high-pressure environments, I leveraged my exceptional customer service and cash handling skills at Walmart to foster repeat business and maintain secure transactions. At Fat Pat's Bar & Grill, my leadership enhanced team efficiency and guest satisfaction, showcasing my strong work ethic and hospitality service expertise. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
years of professional experience
Work History
Server
La Parilla
07.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Greet each guest promptly an delivered starters
- Served food and beverages with purpose
- Managed the bar and dining room, demonstrating proper time management
- Communicated efficiently with BOH staff and management
- Provided attentive service to each guest
- Maximized table turn over rate to ensure everyone a seat in a timely manner
Lead Server
Fat Pat's Bar & Grill
09.2023 - Current
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted teamwork, communication, and strong work ethic
- Created respectful bonds with regular customers
- Trained new staff to be prepared for high and low volume nights
- Managed 5-8 table sections in timely manner, ensuring all guests felt welcomed and taken care of
- Kept FOH areas stocked and clean to be prepared for each shift
- Assigned cleaning duties and tasks to servers to maintain a good flow on the work floor
- Stayed up to date with menu knowledge to provide proper answers to any questions guest might have
Cashier
Walmart
08.2021 - 09.2022
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer
- Handled cash drawers of two hundred dollars each shift
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Education
No Degree - Dental Hygiene
Accelerated Academy Dental Assisting
Lake Charles, LA11.2024
High School Diploma -
Sam Houston High School
Moss Bluff, Louisiana05.2022
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Safe Food Handling
Cleanliness standards
Memory retention
Hospitality service expertise
Professional Appearance
Menu Memorization
High-volume dining
Sales Techniques
Timeline
Server
La Parilla
07.2024 - Current
Lead Server
Fat Pat's Bar & Grill
09.2023 - Current
Cashier
Walmart
08.2021 - 09.2022
No Degree - Dental Hygiene
Accelerated Academy Dental Assisting
High School Diploma -
Sam Houston High School
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